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10/14/2024
036. The People Productivity Equation: How to Practice No Surprise Management (afternoon)
Instructor: Kathryne Newton, Ph.D.
Level of Complexity: Intermediate
1:30 PM - 4:00 PM
In the follow up to Personnel Productivity Improvement: Strategic Recruitment & Onboarding, you will continue with the systems approach to maintaining a productive work environment for your employees. Learn why no-surprise management is important for your effectiveness as a manager.
This course will help you to establish goals and use continuous appraisals to enhance performance, manage ongoing change and conflict, and teach you the best training tools for advancing your workforce.
Learning Objectives:
- How to get high performance and improve your climate with improved goal setting and communications; expectations matter!
- Dealing with Change: why is it difficult, and how to use tools for dealing with change.
- How to Manage Conflict: what is it, types of, and how to deal with it to your advantage.
- Learn to modernize your performance evaluations with strategy aligned goal setting and feedback that is consistent and actionable.
Bookstore
What's Your Plan? Smart Salesforce Compensation in Wholesale Distribution
Mike Marks and Mike Emerson
According to authors Mike Marks and Mike Emerson in their book, What’s Your Plan? Smart Salesforce Compensation in Wholesale Distribution, there is absolutely no relationship between your sales incentive plan and your likely gain or loss in market share.
