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09/27/2025

031. The Heart of Leadership: Turning Conflict into Connection

Presenter: Claudia St. John

Level of Complexity: Intermediate
9:30 AM - 11:00 AM

Increasingly, leaders are finding themselves navigating an uncertain business environment. Not only can this uncertainty cause business challenges, it can negatively impact the employees who work in those businesses. In this keynote, leaders will learn about the essential human communication skills necessary to navigate uncertainty and conflict and create positive, productive and engaged employees.

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Facing the Forces of Change: Reimagining Distribution in a Connected World

Guy Bissett

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Facing the Forces of Change® is the only major research study analyzing the future of wholesale distribution within multiple lines of trade. Since its inception in 1982, the landmark Facing the Forces of Change® series continues to provide insights about the overall future of wholesale distribution and the role of wholesaler-distributors. 

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