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09/26/2025

008. Cultivating Leadership Excellence: 4 Steps to Lead with Credibility, Collaboration, Communication and Commitment

Instructor: Gail Alofsin

Level of Complexity: Intermediate/Advanced
1:30 PM - 4:30 PM

Leadership goes well beyond your title - it's about the choices YOU make and the influence YOU have every day. From the frontlines to the C-suite, credibility, trust, communication and attitude are skills you build at every stage of your career. Where are you on the leadership ladder and where do you want to go? This presentation will provide the tools to navigate the workplace with confidence and clarity. Your success depends not just on what you do, but how people experience working with YOU. We will dive into the 4 C's that drive leadership excellence - Credibility, Collaboration, Communication and Commitment and how mastering them helps build trust, strengthens relationships and fuels both personal and organizational success. This session is focused on elevating YOUR leadership - wherever you are today. You will discover how to navigate challenges with confidence, strengthen internal and external relationships and move with purpose toward the leader you want to become. Your leadership journey? It's in YOUR hands.

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The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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