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10/14/2024

037. Workplace Vibes: Your Toolbox for Building Effective Relationships (morning)

Instructor: Claudia St. John. Ph.D.

Level of Complexity: Intermediate/Advanced
9:00 AM - 10:00 AM

Studies consistently highlight the connections between emotions, performance, and overall wellbeing. But what does that actually look like in the workplace? And how does it translate into tools we can use to prioritize better teamwork, collaboration, and conflict resolution? In this keynote, attendees will uncover effective ways to strengthen their relationships, reduce stress, defuse conflict, and improve job satisfaction. It will also explore what it means to make and keep promises – and use forgiveness as a leadership super power - to be better custodians of your professional relationships.
 
Learning Objectives:
  1. Participants will walk away with actionable ways to help regulate your emotions and the emotional state of others.
  2. An understanding of what it takes to achieve higher productivity and success.
  3. Practical tools and tips to build better workplace relationships – and empower others to do the same.

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The Credit Overlord: A Decade of Credit Advice Unleashed, Volume 1

Thea Dudley

The Credit Overlord

 

Embark on an insightful journey through the complex world of credit and collections with Credit Advice Unleashed Volume I, the first installment in an indispensable series. This collection brings together a decade’s worth of Thea Dudley’s highly regarded advice columns, showcasing her unmatched expertise and unfiltered insights. With over 35 years of experience in the building materials and construction industry, Thea Dudley has earned her title as the ‘Credit Overlord,’ offering sharp-witted guidance, practical solutions, and an unapologetically candid approach that professionals in the field have come to rely on.

 

In Credit Advice Unleashed Volume I, readers will find real-world answers to the most pressing credit and collections questions, addressing the challenges and nuances faced by businesses in maintaining financial health and cash flow. Thea’s columns, infused with humor and hard-earned wisdom, provide both seasoned credit professionals and newcomers with the tools they need to navigate this critical aspect of business with confidence.

 

Whether you’re tackling overdue accounts, negotiating with clients, or streamlining internal processes, this book is your guide to mastering the intricacies of credit management. Experience Thea Dudley’s unparalleled voice and let her years of experience elevate your credit and collections game.

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