Complete Story
10/14/2024
037. Workplace Vibes: Your Toolbox for Building Effective Relationships (morning)
Instructor: Claudia St. John. Ph.D.
Level of Complexity: Intermediate/Advanced
9:00 AM - 10:00 AM
Studies consistently highlight the connections between emotions, performance, and overall wellbeing. But what does that actually look like in the workplace? And how does it translate into tools we can use to prioritize better teamwork, collaboration, and conflict resolution? In this keynote, attendees will uncover effective ways to strengthen their relationships, reduce stress, defuse conflict, and improve job satisfaction. It will also explore what it means to make and keep promises – and use forgiveness as a leadership super power - to be better custodians of your professional relationships.
Learning Objectives:
- Participants will walk away with actionable ways to help regulate your emotions and the emotional state of others.
- An understanding of what it takes to achieve higher productivity and success.
- Practical tools and tips to build better workplace relationships – and empower others to do the same.
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
