Complete Story
10/11/2024
015. Leading Relationships (morning)
Instructor: Steve McClatchy
Level of Complexity: Foundational
9:00 AM - 12:00 PM
If you are in business today, you are in the business of relationships. The skills of communicating effectively, working with diverse multi-generational teams, setting clear expectations, giving feedback, navigating differing opinions, resolving conflict, and holding others accountable can be the most important skills you will ever develop as a leader. In this age of AI threatening the future of work these are skills that AI will never be able to do for you. In this presentation you will learn the keys to success in each of these areas and how to build relationships strong enough to handle the pressures and tensions inherent in building, leading and/or being a part of a dynamic, engaged, fast changing, high-performance, creative, collaborative team. This presentation is guaranteed to change the way you work, interact, solve problems, innovate, manage, and lead your business!
Learning Objectives:
- Use The 5 Levels of Maturity Framework to guide, coach and mentor others to greater levels of performance.
- Resolve conflict when it happens so it doesn’t slow down the pace of business.
- Give feedback more consistently and more effectively to increase engagement.
- Hold others accountable in a way that doesn’t damage trust and builds loyalty.
- Better communicate, collaborate, and set expectations to improve teamwork.
- Manage egos, immaturity, and games between team members.
- Build a culture of high trust and high performance that will retain your top talent.
Bookstore
The Upside of Down Times: Discovering the Power of Gratitude
Lisa Ryan
Harness the Power of Gratitude One of the downsides of life is that we rarely have to deal with an overabundance of gratitude. Most of us tend to focus on the negative. We don't receive nearly as much acknowledgment as we would like, and we don't give as much recognition as others deserve. Now for the upside! When we learn to harness the power of gratefulness, we can make a major positive difference in so many areas of our lives, as well as the lives of those around us-and The Upside of Down Times is your first step toward making that happen. "I highly recommend this book if you want to be happier, healthier, and wealthier. I read this book in one sitting and began implementing some of the ideas the next day. The ideas are easy to implement but powerful in their results." -Jack Canfield, Co-creator of the Chicken Soup for the Soul series and The Success Principles
