Complete Story
 

10/11/2024

013. The Feedback Way: How to Embrace and Leverage Feedback (morning)

Instructor: Annalise Koltai

Level of Complexity: Foundational
9:00 AM - 12:00 PM

As a seasoned team coach, I've witnessed the transformative impact of effective feedback firsthand. This workshop will equip you with the mindset, tools, and practical strategies to:

  • Give feedback that resonates: Learn how to deliver constructive feedback that is actionable, respectful, and fosters growth.
  • Receive feedback with openness: Develop a mindset that embraces feedback as a valuable opportunity for learning and improvement.
  • Build stronger relationships: Discover how effective feedback can enhance collaboration, trust, and overall team dynamics.

Through interactive exercises and real-world examples, you'll gain insights into your feedback habits and develop a personalized action plan for continuous improvement. By the end of this workshop, you'll be empowered to give and receive feedback that drives high performance and greater impact.

Learning Objectives:

  1. How to be a person that can make the most out of any form of feedback.
  2. How to give feedback that people can actually use.
  3. How to build relationships that can support feedback.

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Bookstore

The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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