Complete Story
01/11/2021
007. Finding the Balance in Distribution: People, Product & Profitability (afternoon)
Instructor: Jason Bader
Level of Complexity: Intermediate/Advanced
1:30 PM - 4:00 PM
This course is all about building a profitable operation. Managers of wholesale distribution locations need to understand how to lead their team down the path of profitability. Unfortunately, many of them were thrust into these positions without any formal training. It starts with getting everyone on the same page so that the location can provide a superior customer service experience. At the same time, the manager needs to be accountable to the assets they have responsibility over. This is the balancing act of every effective manager. In this session, we will cover the basics of coaching, managing, and driving your way to profitable location growth.
Learning Objectives:
- Understand the basics of net profit enhancement
- Discover how communication builds trust in the team
- Learn effective time management and delegation techniques
- Analyze customers based on profitability
Bookstore
Working at Cross-Purposes: How Distributors and Manufacturers Can Manage Conflict Successfully
Mike Marks
It takes a long time to develop good distributor-supplier relationships; unfortunately, it only takes a short time to destroy them. Best seller Working at Cross-Purposes, written by Mike Marks, Tim Horan, and Mike Emerson, takes a look at what really drives these relationships, how often they go bad, and why.
